Error message while login to webmail
(Server Error: STATUS: Internal error occurred. Refer to server log for more information. [2017-02-21 05:11:34] (0.000 + 0.000 secs).
Trouble shooting
-----------------------
2 places you need to check
/var/log/maillog
/var/cpanel/roundcube/log/errors
I got error such as
"Feb 21 06:46:22 server dovecot: imap(info@domainname): Error: open(/home/user/mail/domainname/info/dovecot-uidlist) failed: Permission denied
Permission denied (euid=507(user) egid=507(user) missing +r perm: /home/user/mail/domainname/info/dovecot.index.log, we're not in group 0(root)) "
The error log itself shows missing +r permission
go to the folder eg: /home/user/mail/domainname/info/ and you'll see the files and folders are owned by root and not the domain owner, change everything to domain owner:domain owner expect for the file maildirsize which should be domain owner:mail
Hope this helps :)
(Server Error: STATUS: Internal error occurred. Refer to server log for more information. [2017-02-21 05:11:34] (0.000 + 0.000 secs).
Trouble shooting
-----------------------
2 places you need to check
/var/log/maillog
/var/cpanel/roundcube/log/errors
I got error such as
"Feb 21 06:46:22 server dovecot: imap(info@domainname): Error: open(/home/user/mail/domainname/info/dovecot-uidlist) failed: Permission denied
Permission denied (euid=507(user) egid=507(user) missing +r perm: /home/user/mail/domainname/info/dovecot.index.log, we're not in group 0(root)) "
The error log itself shows missing +r permission
go to the folder eg: /home/user/mail/domainname/info/ and you'll see the files and folders are owned by root and not the domain owner, change everything to domain owner:domain owner expect for the file maildirsize which should be domain owner:mail
Hope this helps :)